How can I start a project?

You can use either Campaign Builder, Project List, or just go straight to Brief Builder to start a project.

In Campaign Builder simply go to the ‘+’ sign in the Campaign panel to create a new campaign then press the Action dropdown and select Brief.

In Project List use the ‘+’ sign in the Project List panel to create a new project and then name it accordingly.

When using the Brief Builder a new project will be automatically be added to the Project List.

What is a Campaign?

A Campaign is a project made of a multiple mini-tasks, using multiple team members to action each task. Within Campaign Builder you can set start dates, end dates and assign tasks to team members.

How do I create a quick task?

To create a quick task use the Project List within Project Builder.  This is a great feature to use when those adhoc jobs arrive in the studio.

Where do I find my completed jobs?

Your completed jobs can appear in your Project List and your assets created will be found in your Asset Manager.

How do I use the Asset Manager?

The Asset Manager is a feature that collects and categorises your final assets once your projects have been completed. From the Asset Manager panel you can select your assets and share them via email. It’s a great way to ensure that the right files go to the right stakeholder. Learn here link.

Do you offer refunds?

Unfortunately, we do not offer refunds. But pro-rata credit will be added for any resources archived or deleted within your billing cycle.

I cannot add new users?

You can simply add users within Project Builder feature using Team Builder. In Team Builder you can add members to your team by going to the ‘+’ sign to create a new team member then press the Action dropdown and select Invite. Your team member will receive an email notification for them to accept the invite.

I cannot remove users?

You can remove users in Project Builder using the Team Builder feature. Simply go to the ‘–‘ sign to remove a user from Studio-organiser.com

How can I change my role?

The Admin or Project Manager can change team members’ roles at any time. The team member will be notified once the change has been made.

How can I create a progress report?

So within your Dashboard, you can generate a PDF of the Dashboard view displaying the progress charts. This can be shared with your key stakeholders and management giving them an overview of the studio's capacity. Learn more here link.

Our agreed start and finish dates have changed within our Campaign Builder. Why?

There are two factors that could affect your scheduled dates. All tasks are co-dependent so when tasks are late Studio-Organiser will push co-dependent tasks and deadlines back accordingly.

Secondly with Resource Planner the assigned Studio Manager can move tasks around to fit the studio schedule and capacity. All team members affected by these changes will be notified within the Mailbox and an instant notification.

Why can I not upload my file to a form?

Studio-organiser.com has a 25MB size limitation and only accepts files jpg, png, gif, pdf, mp3, mp4.

What are the assigned roles do?

Administrator - Add Users, Remove Users, View All Trackers, Create Campaigns, Create Projects, Remove Campaigns, Remove Projects, Create Briefs

Director/Approver - View Project Trackers, Approve Final Artwork, Share Assets

Project Manager - Add Users, Create Briefs, Assign Tasks, View Resource Planner, View Project Trackers, Create Campaigns, Create Projects, Comment on Posts, Approve Posts

Studio Manager - Add Users, Assign Tasks, Edit Resource Planner, View All Trackers, Create Campaigns, Create Projects, Comment on Posts, Approve Posts

Designer - View Project Trackers, Receive Tasks, Accept Tasks, Reject Tasks, Upload Assets, Share Assets

Artworker - View Project Trackers, Receive Tasks, Accept Tasks, Reject Tasks, Upload Assets, Share Assets.

How do I share the final artwork with other team members?

When sharing final artwork firstly the creative must upload their file then share for review. This will be sent to both the Project Manager and Studio Manager to view and approve. Once approved the Key Stakeholder can then review, comment and approve the final works. Only when this has happened will the work appear in the Asset Manager. You can then select the artwork you wish to share, then scroll to the bottom of the page and enter your destination email address. The recipient will then receive an email notification and a link to the final artwork to download.