Fresh Focus Studios
4th Floor, Silverstream House,
45 Fitzroy Street,
Fitzrovia,
London
W1T 6EB
United Kingdom
How can I start a
project?
You
can use either Campaign Builder, Project List or just go straight
to Brief Builder to start a project.
In
Campaign Builder simply go to the ‘+’ sign in the Campaign panel to create a
new campaign then press the Action dropdown and select Brief.
In
Project List use the ‘+’ sign in the Project List panel to create a new project
and then name it accordingly.
When
using the Brief Builder a new project will be automatically be added to the
Project List.
What
is a Campaign?
A
Campaign is a project made of a multiple mini-tasks, using multiple team
members to action each task. Within Campaign Builder you can set start dates,
end dates and assign tasks to team members.
How do I create a quick
task?
To
create a quick task use the Project List within Project Builder. This is a great feature to use when those
adhoc jobs arrive in the studio.
Where do I find my
completed jobs?
Your
completed jobs can appear in your Project List and your assets created
will be found in your Asset Manager.
How do I use the Asset
Manager?
The Asset Manager is a feature
that collects and categorises your final assets once your projects have been
completed. From the Asset Manager panel you can select your assets and share
them via email. It’s a great way to ensure that the right files go to the right
stakeholder.
Do you offer refunds?
Unfortunately we do not offer
refunds. But pro-rata credit will be added for any resources archived or
deleted within your billing cycle.
I cannot add new users?
You can simply add users within
Project Builder feature using Team Builder. In Team Builder you can add members
to your team by going to
the ‘+’ sign to create a new team member then press the Action dropdown
and select Invite. Your team member will receive an email notification
for them to accept the invite.
I cannot remove users?
You can remove users in Project Builder
using the Team Builder feature. Simply go to the ‘–‘ sign to remove a
user from Studio-organiser.com
How can I change my role?
The Admin or Project Manager can change team
members’ roles at anytime. The team member will be notified once the change has
been made.
How can I create a progress report?
So within your Dashboard you can generate a PDF of
the Dashboard view displaying the progress charts. This can be shared with your
key stakeholders and management giving them an overview of the studios
capacity.
Our agreed start and finish dates have changed within our Campaign
Builder. Why?
There are two factors that could effect your scheduled
dates. All tasks are co-dependent so when tasks are late Studio-Organiser will
push co-dependent tasks and deadline back accordingly.
Secondly with Resource Planner the assigned Studio
Manager can move tasks around to fit the studio schedule and capacity. All
team members affected by these changes will be notified within the Mailbox and
an instant notification.
Why can I not upload my file to a form?
Studio-organiser.com has a 25MB size limitation and
only accepts files jpg, png, gif, pdf, mp3, mp4.
What are the assigned roles do?
Administrator
- Add Users, Remove Users, View All Trackers, Create Campaigns, Create
Projects, Remove Campaigns, Remove Projects, Create Briefs
Director/Approver
- View Project Trackers, Approve Final Artwork, Share Assets
Project
Manager - Add Users, Create Briefs, Assign Tasks, View Resource Planner, View
Project Trackers, Create Campaigns, Create Projects, Comment on Posts, Approve
Posts
Studio
Manager - Add Users, Assign Tasks, Edit Resource Planner, View All Trackers,
Create Campaigns, Create Projects, Comment on Posts, Approve Posts
Designer
- View Project Trackers, Receive Tasks, Accept Tasks, Reject Tasks, Upload
Assets, Share Assets
Artworker
- View Project Trackers, Receive Tasks, Accept Tasks, Reject Tasks, Upload
Assets, Share Assets.
How do I share final artwork with other team members?
When sharing final artwork firstly the creative
must upload their file then share for review. This will be sent to both the
Project Manager and Studio Manager to view and approve. Once approved the Key
Stakeholder can then review, comment and approve the final works. Only when
this has happened will the work appear in the Asset Manager. You can then
select your artwork you wish to share, then scroll to the bottom of the page and
enter your destination email address and then send. The recipient will then
receive an email notification and a link to the final artwork to download.